Technology for Cross-Border
Trade & Customs Brokerage

From customs clearance to final delivery — we build technology that modernizes your brokerage operations, automates document workflows, and gives your clients real-time visibility into every shipment.

Technology for Import/Export & Customs Brokers

Cross-border trade demands precision, speed, and compliance. We build the digital tools that help customs brokerages operate efficiently and serve clients in both languages.

Custom Websites

Professional customs brokerage website showcasing your services and certifications.

  • ✓ Bilingual English/Spanish — essential for cross-border
  • ✓ SEO for "customs broker [city]"
  • ✓ Credential & certification showcase pages
  • ✓ Service area and specialization listings

Shipment Tracking

Real-time tracking dashboard with status, location, and estimated delivery.

  • ✓ Automated status notifications via email/SMS
  • ✓ Carrier API integration (FedEx, UPS, DHL)
  • ✓ Custom status milestones for cross-border shipments
  • ✓ Document attachment per shipment

Document Management

Secure portal for all customs paperwork and trade documents.

  • ✓ Commercial invoices, certificates of origin, BOLs
  • ✓ Packing lists & entry summaries
  • ✓ Status tracking (submitted, under review, cleared, held)
  • ✓ Automated reminders for missing/expiring docs

Client Portal

Client login for shipments, documents, invoices, and communication.

  • ✓ Invoice viewing and payment via Stripe
  • ✓ Secure message center
  • ✓ Shipment history and reporting
  • ✓ Document upload and retrieval

Native Mobile Apps

iPhone and Android apps for on-the-go shipment management.

  • ✓ Real-time shipment tracking
  • ✓ Document camera upload
  • ✓ Push notifications for status changes
  • ✓ Document request alerts

Compliance Tools

HTS code reference tools and duty estimation calculators.

  • ✓ Harmonized Tariff Schedule lookup
  • ✓ Duty & fee estimation calculators
  • ✓ Compliance checklist workflows
  • ✓ CBP ACE portal & ABI system complement
Compliance Note: CBP ACE portal access and ABI system integration require authorized customs broker credentials — we build the client-facing systems that complement your licensed operations.

How We Help Customs Brokers Modernize Operations

Many customs brokerages still manage operations through paper documents, manual tracking spreadsheets, and constant client phone calls. Clearance statuses are communicated by email one at a time, documents get lost, and clients call repeatedly asking "where's my shipment?"

We build custom platforms with shipment tracking portals, automated document management, bilingual client dashboards, and real-time status notifications. Our brokerage clients typically clear shipments significantly faster, handle more clients without adding staff, and eliminate hours of daily phone calls with self-service tracking.

75%
Faster Clearance
4x
Client Capacity
EN/ES
Fully Bilingual
24/7
Shipment Tracking
The Real Cost

Customs Brokers That Don’t Invest in Technology Lose $108,000+ Per Year

Between manual document processing, constant client communication, lost prospects, and compliance delays — outdated operations are costing you clients and profit.

$38K
Manual Document Processing
Source: Trade data — manual handling of customs paperwork costs $20–$35 per shipment in labor and errors
$24K
Client Communication Overhead
Source: Industry estimates — brokers spend 2–3 hrs/day fielding status calls that self-service portals eliminate
$19K
Lost Clients to Tech-Forward Competitors
Source: Trade surveys — importers increasingly choose brokers offering online tracking and document portals
$27K
Compliance Errors & Delays
Source: CBP data — missing or incorrect documentation causes holds, penalties, and storage fees
Estimated Annual Loss
$108,000+
For a mid-size customs brokerage operation
The Pragmatic Way

We Build It. You Own It.

We build your brokerage a custom website with a shipment tracking system, a client portal, document management, and an AI chatbot for trade inquiries — all tailored to your cross-border operations. You own the code. No monthly platform fees. No vendor lock-in. No surprise price hikes.

100%
Your Code, Your Data
$0
Platform Licensing
Optional
Hosting & Maintenance

Pay once to build. Pay only for hosting and maintenance if you want us to manage it. Cancel anytime — you keep everything.

Reinvest savings into growing your client base and expanding trade lanes.

Entry Offer

Start With an AI Chatbot for Your Brokerage

An AI assistant that answers trade inquiries, provides shipment status updates, handles document requests, and shares your services and rates. In English and Spanish. Deployed in days, not months.

  • Bilingual (English & Spanish)
  • 24/7 Availability
  • Custom-Trained on Customs & Trade
  • Deployed in Under 2 Weeks
Get Your AI Chatbot →
Limited deployment slots — we onboard 3 new AI clients per month.

Import/Export & Customs Broker Packages

Scalable solutions for brokerages of every size.

Starter
$2,497
For new and small customs brokerages
  • Professional brokerage website
  • Up to 5 pages
  • Bilingual English/Spanish
  • SEO optimized
  • Service & certification pages
  • Mobile-responsive
Get Started
Enterprise
$12,997+
For high-volume cross-border operations
  • Everything in Professional
  • Native mobile apps (iOS & Android)
  • Carrier API integration
  • Full customs workflow automation
  • HTS lookup & duty calculators
  • Advanced reporting & analytics
  • Priority support & SLA
Contact Us
Custom Project

Need Something Beyond Our Standard Packages?

We’ll scope, design, and build exactly what your brokerage needs. Fully custom features, third-party integrations, dedicated project manager, and flexible timelines.

Let’s Talk

Tell Us About Your Brokerage

Answer a few questions and we'll prepare a custom solution for your operations.

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Basic Information

Ready to Modernize Your Brokerage?

Let's discuss how technology can streamline your customs brokerage and cross-border trade operations.

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